Fool me once…

Written by vtluu on August 13th, 2008

The replacement Milwaukee chop saw from Amazon arrived today. I had a strong doubt that this one would survive the shipping process intact as well, so I told Noe (Extreme Performance’s store manager) to check it as soon as it arrived.

Sure enough, this one was broken in exactly the same way, and Noe refused delivery on the item—much to the consternation of the FedEx guy, who didn’t relish having to carry the 50-pound box back to his truck. That confirms my suspicion that the packaging was insufficient to protect the tool during shipping. Not what anybody would expect from Milwaukee Tools.

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